Pomelo Care: virtual care for pregnancy and menopause

Pomelo Care is a private company offering 24/7 virtual care, from pregnancy through menopause. Its team works alongside the doctors you already see.

What Pomelo Care offers

Pregnancy

Care from trying to conceive through delivery, with a plan built for you and your baby.

After birth

Support through postpartum and the early days with a newborn.

Menopause

Specialists who help with perimenopause and menopause symptoms, like hot flashes and brain fog.

How it works

  • Reach a care team by text or live video, day or night.
  • Your team can include nurses, nurse practitioners, midwives, OB-GYNs, doulas, therapists, and dietitians.
  • They work with your in-person providers, so your care stays connected.

Cost and eligibility

Pomelo Care says its maternity care is at no cost for most eligible patients. Eligibility can depend on your health plan or employer, so check first.

Before you sign up

Confirm Pomelo Care is available in Louisiana and through your plan before you count on it, and ask what, if anything, you’d pay.

Other help in Louisiana

  • LaMOMS: no-cost Medicaid coverage during pregnancy, and for up to 12 months after for those who qualify. Call (888) 342‑6207, Monday to Friday, 8 a.m. to 4:30 p.m., or visit LaMOMS.
  • WIC: nutrition support for pregnant women who meet income guidelines. Call (800) 251‑2229 to find your nearest clinic.
  • National Maternal Mental Health Hotline: free support by call or text, 24/7, in English and Spanish. Call or text (833) 852‑6262.

Warning signs to act on

During pregnancy and for a year after, get medical care right away for any of these. Tell them you’re pregnant or were pregnant in the last year.

  • Severe headache that won’t go away or gets worse
  • Dizziness or fainting
  • Changes in vision
  • Fever of 100.4°F or higher
  • Extreme swelling of the hands or face
  • Trouble breathing, chest pain, or a fast-beating heart
  • Severe nausea and vomiting, or severe belly pain that doesn’t go away
  • Baby’s movement stopping or slowing during pregnancy
  • Vaginal bleeding or fluid leaking during pregnancy
  • Leg swelling or pain, or overwhelming tiredness
  • Thoughts of harming yourself or your baby. Call 988 if you’re in crisis.

Source: CDC urgent maternal warning signs.

In an emergency, call 911. Pomelo Care is a separate organization that provides its own care. Aspire Community Care does not provide medical care.

See more Louisiana resources